Schedule an Appointment

Schedule an Appointment with RethinkingDebt and

Consumer credit counseling services

Credit counseling sessions can be scheduled as face-to-face meetings or telephone meetings. We have a flexible schedule and convenient appointment times to fit in with your busy lifestyle.

Call (888) 724-2227 or Apply Online 

Information submitted on your application will be used for consumer credit counseling services only. RethinkingDebt uses state-of-the-art security encryption software and guarantees that your information will remain strictly confidential. After submitting the application, one of our staff members will contact you by phone or by e-mail the next business day to set up an appointment with one of our nationally certified credit counselors.

RethinkingDebt Customer Service Hours (Eastern Standard Time)

Monday - Friday: 9 am - 5 pm

Contact Information

Phone: (888) 724-2227

RethinkingDebt headquarters information:

1000 University Avenue, Suite 900
Rochester, NY 14607

Phone: (585) 546-3440
Toll Free: (888) 724-2227
Fax: (585) 546-5693


RethinkingDebt is committed to outstanding customer service. Our Client Support Department is open daily M-F from 9am-5pm. We provide consumer credit counseling services including bankruptcy counseling, foreclosure prevention counseling, housing counseling, reverse mortgage counseling, other options for paying off debts, and financial education services.

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