Frequently Asked Questions
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Frequently Asked Questions

RethinkingDebt has a long track record of helping people in NY. We have been in business for almost 50 years and have helped hundreds of thousands of people reclaim their financial health. We are a 501(c)(3) non-profit organization with an A+ rating from the Better Business Bureau. We are licensed and regulated by the NYS Department of Financial Services and a member of the National Foundation for Credit Counseling.

All of our services are completely confidential. Our advisors must be certified through the NFCC and have to maintain that certification through continuous training and education.

We offer a large number of services including:

Please call us at 585-546-3440 if you have any questions about these services.

Thank you for your email in regards to our services. The certified bank check can be made out to either Consumber Credit Counseling Service of Rochester or RethinkingDebt. If you have further questions or concerns please feel free to contact our office and a client support representative will be glad to assist you.

Employment opportunities can be found under the header "About Us" on our website www.cccsofrochester.org.

Yes, creditors will respect the fact that you've taken responsibility early and are attempting to resolve the problem before it becomes a major concern.  In fact, catching the problem early can prevent further harm to your credit rating.

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